Privacy Policy

Effective Date: July 24, 2026

GlobalGen Wholesale respects the privacy of wholesale applicants, business customers, authorised representatives, website visitors and other individuals who interact with our business. This Privacy Policy explains how we collect, use, disclose, retain and protect information in connection with our website, wholesale account applications, business verification, order processing, fulfilment, invoicing, shipping, returns and customer support.

This Policy should be read together with our Terms and Conditions, Reseller Agreement, Shipping Policy, Returns Policy and Marketplace Fulfilment Standards.

1. Who We Are

GlobalGen Wholesale is a business-to-business wholesale distributor. For privacy purposes, the business responsible for handling information submitted through this website is:

Trading name: GlobalGen Wholesale
Legal company name: GlobalGen Wholesale
Registered address: 7901 4th St N, St. Petersburg, FL 33702, USA
Business registration: Registration number pending
Email: [email protected] and [email protected]
Phone: +1 727-610-4005

2. Information We Collect

We collect information needed to evaluate wholesale accounts, verify business customers, process orders, issue invoices, manage fulfilment, coordinate returns and operate our website.

Business identity information: legal business name, trading name, business type, registration number, tax ID, EIN, Canadian Business Number, resale certificate details, business licence details and incorporation information.
Contact information: authorised representative name, job title, business email address, phone number, billing address, shipping address and communication history.
Account application information: marketplace profiles, business websites, resale documentation, product categories of interest, fulfilment needs, estimated order volume and account review notes.
Transaction information: purchase orders, invoices, product details, SKUs, UPCs, quantities, pricing, payment status, shipment records, tracking information, return requests and support records.
Uploaded documents: resale certificates, tax documents, business registration documents, authorisation documents, marketplace documentation or other files submitted for verification.
Website and technical information: IP address, browser type, device information, pages visited, form interactions, referring URLs, approximate location, cookie identifiers and analytics data.

3. Sources of Information

We may collect information directly from you, from your business, from authorised representatives and from business systems used to operate our services.

Information submitted through website forms, account applications, email, phone or support requests.
Information generated through purchases, invoices, fulfilment, tracking, returns and customer support.
Information from payment, CRM, form, analytics, fulfilment, warehouse, shipping or communication service providers.
Information from public business records, marketplace profiles, business websites or verification sources where appropriate.

4. How We Use Information

We use information for legitimate business purposes connected to wholesale distribution and account management.

Reviewing and verifying wholesale account applications.
Confirming business identity, resale status and authorised representatives.
Processing purchases, invoices, fulfilment, tracking, returns and support requests.
Providing commercial invoices and transaction records for completed wholesale purchases.
Managing product access, channel restrictions, brand restrictions and account eligibility.
Communicating about applications, orders, documents, invoices, policies and service updates.
Detecting fraud, misuse, unauthorised access, policy violations or suspicious account activity.
Complying with legal, tax, accounting, regulatory, dispute-resolution and recordkeeping obligations.
Improving our website, forms, operations, customer support and fulfilment processes.

5. Legal Bases and Business Purposes

Depending on the applicable law and location of the individual, we may process information based on one or more of the following grounds:

Business necessity: to review accounts, process orders, issue invoices, ship products and provide support.
Contractual necessity: to perform or prepare to perform wholesale, reseller, fulfilment or support services.
Consent: where information is submitted voluntarily or where consent is required for certain communications or cookies.
Legal obligations: to maintain tax, accounting, transaction, compliance and dispute records.
Legitimate interests: to protect our business, prevent fraud, verify customers, secure systems and improve operations.

6. Sensitive and Verification Information

Wholesale applicants may submit documents containing tax identifiers, business registration details or other verification information. We use this information only for business verification, account review, transaction, compliance, fraud-prevention and recordkeeping purposes.

Do not submit unnecessary personal information, payment card details, bank passwords, personal identity documents or sensitive information unless specifically requested through an approved secure process.

7. How We Share Information

We do not sell business verification documents. We may share information when necessary to operate, verify, protect or support our wholesale business.

Service providers: CRM platforms, website hosts, form providers, email services, analytics providers, payment processors, warehouse systems, fulfilment providers and support tools.
Carriers and fulfilment partners: to ship orders, provide tracking, resolve delivery issues and handle return logistics.
Professional advisers: accountants, lawyers, auditors, insurers and compliance advisers.
Suppliers or brands: where needed to verify product sourcing, documentation, restrictions, warranty issues or authenticity concerns.
Marketplaces or verification parties: where reasonably required to verify a genuine wholesale transaction or respond to a legitimate supplier verification enquiry.
Legal and regulatory authorities: when required by law, subpoena, court order, investigation, fraud prevention or business protection need.
Business transfers: in connection with a merger, acquisition, financing, reorganisation, sale of assets or similar transaction.

8. Sale or Sharing of Personal Information

GlobalGen Wholesale does not sell personal information for money. We also do not sell wholesale application documents, resale certificates or tax documentation.

If we use advertising or analytics technologies that may be considered “sharing” or targeted advertising under applicable privacy laws, we will provide required disclosures and opt-out mechanisms where legally required.

9. Cookies, Analytics and Tracking Technologies

Our website may use cookies, pixels, analytics tools or similar technologies to operate the site, measure performance, understand visitor activity, improve forms, support security and evaluate marketing effectiveness.

Essential cookies: help the website and forms function properly.
Analytics cookies: help us understand traffic, page usage and form performance.
Marketing cookies: may help measure campaigns or deliver relevant advertising, if used.

You can usually adjust browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

10. How Long We Keep Information

We retain information for as long as reasonably necessary for the purposes described in this Policy, including account management, transaction processing, fulfilment, returns, tax, accounting, compliance, fraud prevention, dispute resolution and legal obligations.

Wholesale application records may be retained to document account approval, denial, suspension or verification history.
Invoices, purchase records and transaction records may be retained for tax, accounting and supplier verification purposes.
Support, return and fulfilment records may be retained to resolve disputes and manage customer service history.
Some records may be retained even after account closure where required for legal, tax, fraud-prevention or compliance reasons.

11. Security

We use reasonable administrative, technical and organisational safeguards designed to protect information from unauthorised access, loss, misuse, disclosure, alteration or destruction.

No online system can be guaranteed to be completely secure. Businesses should use secure channels when submitting sensitive documents and should avoid sending unnecessary sensitive information through general contact forms.

12. International Processing

GlobalGen Wholesale may use service providers, hosting systems, CRM tools, fulfilment systems or support platforms located in the United States, Canada or other jurisdictions. Information may be processed or stored outside your state, province or country and may be subject to the laws of those jurisdictions.

13. Privacy Rights and Requests

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of or information about certain personal information we maintain. You may also have rights to opt out of certain uses, object to certain processing or request limits on certain sensitive information.

To protect business records and prevent unauthorised disclosure, we may need to verify your identity and authority to act on behalf of the relevant business before responding to a request.

14. California Privacy Notice

If applicable, California residents may have rights under California privacy law, including the right to know what personal information is collected, used and disclosed; the right to request deletion; the right to correct inaccurate information; the right to opt out of sale or sharing; the right to limit certain uses of sensitive personal information; and the right not to be discriminated against for exercising privacy rights.

GlobalGen Wholesale does not sell personal information for money. If any website analytics or advertising activity is considered “sharing” under applicable California law, we will provide required opt-out options where legally required.

15. Canadian Privacy Notice

For Canadian individuals, GlobalGen Wholesale aims to collect, use and disclose personal information for reasonable business purposes, with appropriate consent where required, and to protect information using safeguards appropriate to the sensitivity of the information.

Individuals may request access to personal information and correction of inaccurate information, subject to legal, business, verification and recordkeeping limitations.

16. Children’s Privacy

GlobalGen Wholesale is a business-to-business wholesale service and is not intended for children. We do not knowingly collect personal information from children. If we learn that a child has submitted information, we will take reasonable steps to delete it where required.

17. Third-Party Links and Platforms

Our website may link to third-party websites, marketplaces, payment providers, form tools, logistics systems or other services. Their privacy practices are governed by their own policies, not this Privacy Policy.

18. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, technology, legal requirements or business practices. The updated version will be posted on this page with a revised effective date.

19. Contact Us

Privacy requests, business verification questions or data-handling enquiries may be submitted using the contact details below:

Trading name: GlobalGen Wholesale
Legal company name: GlobalGen Wholesale
Business address: 7901 4th St N, St. Petersburg, FL 33702, USA
Business registration: Registration number pending
Email: [email protected] and [email protected]
Phone: +1 727-610-4005